Chandler Personnel is on the lookout for a Customer Service/Sales Admin Support Assistant for our client, a food manufacturing and processing company specialising in the bakery industry.

• Location: Broadmeadows
• Timing: 8:30am - 4:30pm
• Pay rate: $31
• Casual to Perm
  

Core activities will include:

• Sales Order Entry and Validation to support billing and delivery accuracy.
• Process and management of Electronic Document Information (EDI) systems (ideal but not essential)
• Management of various 3rd party data entry systems
• Processing of purchase orders and track them as required.
• Provide strong data analysis when generating reports.
• Organising frozen freight and processing of invoices
• Investigating and resolving payment queries and credit/debit notes
• General support as required, including reporting, ad-hoc queries.

Experience, qualifications, and attributes sought after:

• Tertiary Qualified – preferred but not essential.
• Experience working with various freight providers and knowledge with their operating systems (ideal but not essential)
• Customer service and administration skills through previous work experience or internships.
• Experience working in a manufacturing environment and dealing with a variety of people and stakeholders.
• Sound knowledge in excel and experience in data base software (V-Look up and Pivot-Charts are an expectation)
• Strong reporting and data analytics skills and a passion for problem solving.
• Clear and unambiguous communication skills, in-person and online, via email, phone and combined with effective listening skills.
• Ideally some experience in Microsoft Office, CANVA and CRM and invoicing systems similar to MYOB (Global-Bake).
• Good organisational and time management skills, with the ability to manage multiple projects, perform under pressure and adhere to strict deadlines.
• Comfortable working in an agile fast paced environment, adopting a consultative and cooperative approach to your work.

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